JOIN ENGINEERED COMFORT SOLUTIONS
Own the Call. Fix It Right. Grow Into Controls.
Most service jobs end when the unit starts running. At ECS, that’s only part of it. Our technicians own the call from dispatch to close-out: the right diagnosis, the right fix the first time, clean notes and a satisfied customer before the truck leaves. If you want to swap parts and move on, this isn’t your role. If you take pride in being the tech customers ask for by name, and you want a real path into controls and leadership, keep reading.
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Position |
HVAC Service Technician – Commercial / Industrial |
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Company |
Engineered Comfort Solutions (ECS) |
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Pay |
$25.00 – $55.00 per hour, based on experience and skill |
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Job Type |
Full-time, year-round |
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Industry |
HVAC (Commercial and Industrial) |
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Office |
Taylor, MI |
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Service Area |
Southeast Michigan (travel projects available) |
The opportunity
Engineered Comfort Solutions is a trusted name in commercial and industrial HVAC and automation controls, headquartered in Taylor, MI. We serve commercial and industrial clients across Michigan and beyond, with a stable, year-round workload and a team built on support, growth and excellence.
We are growing, and our service team is the front line of that growth. Every call you run shapes how our customers see ECS and whether they call us again. We pay among the top of the industry because we expect technicians who perform at the top of the industry.
Explore more at www.ecshvac.com
What You'll Own
- The diagnosis. Troubleshoot and repair a wide range of commercial and industrial HVAC systems, and find the root cause instead of just treating the symptom.
- The fix, the first time. Get it right on the first visit whenever possible, so the customer isn’t waiting and we aren’t paying for a return trip.
- The work order. Close out every call the same day with accurate notes, labor and materials, so the job is complete and ready to bill.
- Preventative maintenance. Perform PM and inspections on schedule, and spot problems before they become emergencies.
- The customer. Explain what you found and what you did in plain language, and recommend the repairs or improvements the customer actually needs.
- Safety. Follow industry standards and ECS safety protocols on every job, every time.
- The team. Take part in the on-call rotation and emergency response, and work with coordinators and project managers so service runs smoothly.
YOUR SCOREBOARD
You’ll always know how you’re doing. These are the numbers that define a great technician here:
- First-time fix rate: calls resolved without a return visit.
- Callbacks: repeat visits for the same problem, and how fast that number goes down.
- Same-day close-out: work orders completed with full notes, labor and materials before end of day.
- PM completion: preventative maintenance finished on schedule.
- Safety: a clean safety record and consistent use of protocols and PPE.
- Customer feedback: customers who ask for you again.
Targets are set with your service manager in your first 30 days, and you’ll review your numbers regularly with the team.
Your First 90 Days
- Days 1–30: Learn our systems, customers, safety protocols and service process. Ride with senior technicians, learn our work order system and set your scoreboard targets.
- Days 31–60: Run your own calls with support, own your close-outs every day, and join the on-call rotation.
- Days 61–90: Run a full route independently, track your scoreboard, and review your first 90 days with your service manager, including your training plan for controls.
Where this can go
- A path into controls. Qualified technicians receive training on controls and automation systems, one of the most valuable skill sets in our industry.
- Room to lead. As ECS grows, strong technicians grow into lead technician and leadership roles.
- Pay that follows skill. The $25–$55 per hour range rewards experience, certifications and results. Add skills, add value, and your pay grows with it.
- Training that never stops. Tuition reimbursement, ongoing technical training and manufacturer training (OSHA, fall protection, lifts and more).
- Bigger projects. Travel projects with per diem, including opportunities in Southeast Florida for those who want them.
Who Thrives Here
We hire for the 10 characteristics that great producers share. If you read this table and see yourself, we want to talk to you.
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What we hire for |
What it looks like on a service call |
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Financially Motivated |
You want to earn at the top of the range, and you know skill, certifications and results are what get you there. |
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Successful Attitude |
The tough call doesn’t rattle you. You treat a problem nobody else could solve as your chance to shine. |
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Consistent |
Every unit gets the same standard of work, whether it’s the first call of the day or the last. |
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Personal Accountability |
If you get a callback, you own it. You want to know what you missed so it never happens twice. |
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Persistence |
You stay on the diagnosis until you find the real cause, not just the symptom. |
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Following a Script |
You follow the ECS service process and safety protocol on every call, from arrival to close-out, and help make it better. |
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Discipline |
Your notes, parts and work order are complete before you leave the site, even when you’re tired and the next call is waiting. |
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Know Your Math |
You understand how your time, parts and return trips affect the job, and you work to make every hour count. |
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Continued Personal Development |
You’re hungry for the next certification, the next system and the controls training that moves your career forward. |
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Financial Intelligence |
You know a job isn’t done until it’s documented and ready to bill, and you see the extra repairs or upgrades a customer actually needs. |
Qualifications
- Minimum 3 years of commercial/industrial HVAC service experience required.
- Strong technical knowledge and troubleshooting ability.
- Clear communication and strong customer service skills.
- Self-motivated, dependable and detail-oriented.
- Comfortable working independently and as part of a team.
Licenses & Certifications
- EPA HVAC Certification (required)
- Valid driver’s license (required)
Benefits
- Top pay in the industry based on experience
- 100% paid employee medical insurance
- Dental, vision, life and disability insurance options
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) retirement program with employer matching
- Paid time off: vacation, sick days and holidays
- Travel projects with per diem
- Relocation assistance
- Tuition reimbursement and ongoing technical training
- Manufacturer training (OSHA, fall protection, lifts and more)
- Safety equipment and uniforms provided
- Company vehicle or mileage reimbursement
- Smartphone or tablet provided
Schedule & Location
- Full-time, Monday–Friday, 8-hour day shifts
- On-call rotation
- Overtime and occasional weekends as needed
- Based in Taylor, MI, serving Southeast Michigan
- Willingness to travel or relocate to Southeast Florida for project needs is a plus
How to Stand Out
We read every application. To move to the front of the line, answer these three questions in your cover note:
- Tell us about the toughest diagnosis you’ve solved. What was wrong, and how did you find it?
- Tell us about a callback you had. What happened, and what do you do differently now?
- Where do you want to be in three years: controls, lead tech, or something else? What are you doing now to get there?
Our process: phone screen → self-assessment on the 10 characteristics we hire for → interview with service leadership, including a hands-on troubleshooting conversation.
EQUAL EMPLOYMENT OPPORTUNITY
At Engineered Comfort Solutions, we are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Own the call. Fix it right. Build your future.
Apply now and build your career with ECS, where comfort meets innovation.